MAINTENANCE

APPLICATION MAINTENANCE
SalesPro is maintained as ‘platform as a service’. The Application is maintained and tested against a range of reference target devices which are representative of the current population of devices. Client testing can be done based on the specific devices which your team use. Application maintenance falls into a number of areas, client led, scheduled and critical. Client-led changes are based on immediate project needs, scheduled as regular non-critical updates, and critical updates are ad-hoc updates with urgency depending on the criticality of the release.

APPLICATION DEVELOPMENT
The SalesPro development team are able to adapt any part of the solution, either through configuration and theming, deployment of a wide range of features maintained in our toolbox, 3rd party API integration, or through bespoke development to meet a specific customer requirement. In addition to bespoke application development, the team can also build bespoke interactive features into sales aids to enable calculators, configurators, etc.

QUALITY ASSURANCE TESTING
QA is managed by our dedicated team. From initial unit and feature testing, the team develop test plans early in the development process to ensure that applications are tested to agreed protocols when the time comes. Prior to User Acceptance Testing, any solution is robustly tested as a system by our team and iterated back into development.

SOFTWARE HOSTING
SalesPro is maintained on private infrastructure in the appropriate region for the enterprise and according to the legal frameworks needed. The solution is hosted in such a way as to offer full redundancy and failover within milliseconds of a server hardware or software failure. Whilst the server estate is multi-tenanted (with SalesPro customers) the infrastructure is dedicated so there is no possibility of cross-talk.
