SUPPORT

 

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CONFIGURATION
Our configuration team will work with you to understand your customer engagement activities. We will deliver a blueprinted configuration of recommendations that show what you need now and new ideas for the future, delivering your configuration, setup, systems integration and migration management with complete success.
CUSTOMER SUPPORT
Our job is not to sell you software; it’s to make sure our platform delivers tangible success with a strong ROI by getting our Account Management, Technical Support Desk and Help Centre to work with you in close partnership.
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TRAINING
Our platforms are intuitive, but for those who need further support, we provide induction and ongoing training programmes, face to face or online. Our online help centre also provides forums, how-to videos and Q&A. Our Transformation Team can also ensure the technology is embedded in your organisation through our behaviour change programmes.