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UNDERSTAND YOUR CUSTOMER NEEDS

CAPTURE MANAGER

ALIGN YOUR PROPOSITION WITH YOUR CUSTOMER’S NEEDS

A relevant and compelling value proposition has to start with an accurate assessment of the customer’s hot buttons.  Over time, hot buttons change according to market conditions.

Capture Manager assesses the customer's needs, goals and competition, to help create that compelling value proposition.  It collects, collates and structures vital data that gives you a holistic view of your customer’s needs, automatically identifying key features that align with their needs, perceptions and ambitions.  

So, you develop a win strategy that closes more deals, retains more business and maximises lifetime customer value. 

PRODUCT FEATURES

CAPTURE MANAGER

  • Customer hot button criteria and prioritisation
     

  • Customer journey mapping that illustrates their buying patterns
     

  • Customer profiling and categorisation
     

  • Brand and operational perception audit
     

  • Competitor assessor  
     

  • Dashboard for macro or micro-analysis
     

  • Automatic selection of your most relevant content

PRODUCT BENEFITS

  • Captures vital data that allows you to continually
    evaluate your sales and marketing strategy

     

  • Demonstrates your understanding of, and empathy with,
    the customer’s needs

     

  • Ensures your proposition is always aligned to your
    customers' needs

     

  • Improves your win rate and reduces your cost of sale
     

  • Reduces sales admin time and improves productivity
     

  • Increases sales value and customer satisfaction:
    no regrets after the sale!

     

  • Improves customer retention and customer lifetime value   

Find out how we can help you improve your customer engagement, reduce your cost of sale and increase your win rate.  Enquire now for a free demo and consultation.