UNDERSTAND YOUR CUSTOMER NEEDS
A relevant and compelling value proposition has to start with an accurate assessment of the customer’s hot buttons. Over time, hot buttons change according to market conditions.
Capture Manager assesses the customer's needs, goals and competition, to help create that compelling value proposition. It collects, collates and structures vital data that gives you a holistic view of your customer’s needs, automatically identifying key features that align with their needs, perceptions and ambitions.
So, you develop a win strategy that closes more deals, retains more business and maximises lifetime customer value.
ALIGN YOUR PROPOSITION WITH YOUR CUSTOMER’S NEEDS
Customer hot button criteria and prioritisation
Customer journey mapping that illustrates their buying patterns
Customer profiling and categorisation
Brand and operational perception audit
Dashboard for macro or micro-analysis
Automatic selection of your most relevant content
Captures vital data that allows you to continually
evaluate your sales and marketing strategy
Demonstrates your understanding of, and empathy with,
the customer’s needs
Ensures your proposition is always aligned to your
Improves your win rate and reduces your cost of sale
Reduces sales admin time and improves productivity
Increases sales value and customer satisfaction:
no regrets after the sale!
Improves customer retention and customer lifetime value
Find out how we can help you improve your customer engagement, reduce your cost of sale and increase your win rate.
Enquire now for a free demo and consultation